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Customer Care

InfiMed has a fully-trained CustomerCare / Field Service team available to answer your technical questions or assist with installation on any InfiMed product.

Standard Office Hours:

    Monday through Friday 8:15 am - 5:00 pm (EST)
    Phone: +1 315-453-4545

24-Hour After Hours Support:

    Evenings, Weekends, and Holidays (U.S.)
    Phone: +1 315-453-4553
  • InfiMed offers Service Training Classes for our current products.
  • Please visit our Customer Care section, or contact our CustomerCare Manager at 315-453-4545, x295 to request more information.
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