CustomerCare Mission: To deliver world-class service to support InfiMed's entire line of medical x-ray acquisition and connectivity solutions. Provide innovative service solutions to increase the productivity, quality and effectiveness of our products, while consistently exceeding customer expectations and increasing customer loyalty.

Technical Support Hours: InfiMed CustomerCare representatives are available between the hours of 8:15 a.m. and 5:00 p.m. Eastern Standard Time, Monday through Friday.

Please Call: +1-315-453-4553

24 hour after-hours support, including weekends and holidays, is available through InfiMed's answering service. Please call +1-315-453-4553 and an InfiMed technical support engineer will get back to you as soon as possible.

Parts Ordering: There is a $100 order minimum amount for all non-warranty orders. Click here for more information on ordering spare parts.