CustomerCare Mission:

To deliver world-class service to support InfiMed's entire line of medical x-ray acquisition and connectivity solutions. We will provide innovative service solutions to increase the productivity, quality and effectiveness of our products, while consistently exceeding expectations and increasing customer loyalty.

Technical Support Hours:

InfiMed CustomerCare representatives are available between the hours of 8:15 a.m. and 5:00 p.m. Eastern Standard Time, Monday through Friday.

Please Call: +1-315-453-4553

24-hour after-hours support, including weekends and holidays, is available through InfiMed's answering service. Please call +1-315-453-4553 and a technical support engineer will get back to you as soon as possible.

"With the installation of InfiMed's i4DR with Trixell 3543 Wireless Detector, our facility experienced an easy transition from our CR unit to DR. The user interface was easy to maneuver with a small amount of applications. Soon after installation we were obtaining high quality digital images. We look forward to further developments and future products from InfiMed."

- Olga Stanton
Director of Radiology, St. Joseph's Imaging